Medical Conditions

We cannot offer you a quote online if you or any person to be insured under the policy:

a. has received advice, medication or treatment for any serious, chronic or recurring illness, injury or disease in the last 12 months

b. are under investigation or awaiting results for any diagnosed or undiagnosed medical condition

c. are on a waiting list for, or are aware of the need for, in-patient treatment for any diagnosed or undiagnosed medical condition

d. has received a terminal prognosis

e. is travelling against the advice of their doctor

f. know of any close relative, close business associate, travelling companion or person you plan to stay with, (and upon whose good health your trip depends), who has a serious, chronic or recurring illness, injury or disease which could have an effect on your decision to take or continue your trip.

If you or any person to be insured under the policy has a medical condition please call our insurance helpline on 03 450 308 719* to speak to one of our customer service advisers as we may still be able to offer you an insurance quote.

*Lines are open 8am to 8pm Monday to Thursday, 8am to 7pm Friday, 9am to 5pm Saturday, and 10am to 2pm Sunday (except for Christmas Day, Boxing Day and New Year's Day). To help us continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

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