At first direct, we use 128-bit SSL Encryption, which is accepted as the industry standard level.

Secure Sockets Layer (SSL) Encryption technology is used to encrypt your personal information before it leaves your computer in order to ensure no one else can read it. Depending on your browser setting, a pop-up window will appear to notify you that you will be entering a secured page.

You know that your session is in a secure 'encrypted' environment when you see https:// in the web address, and/or when you see the locked 'padlock' symbol at the bottom right corner of your browser window.

Session Time-out

If your computer remains inactive for a period of time during a session, then our systems automatically log you off. Pages viewed during a secure session are not recorded in your PC's temporary files.

For more information, call 08 456 100 234.

Our lines are open 7am to 11pm Monday to Friday, 8am to 11pm Saturday and Sunday (excluding Christmas Day, Boxing Day and New Year's Day). To ensure that we carry out your instructions accurately, to help us to continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us.

Back to Help Contents Close
Back to Help Contents close
Help Contents